RAYZO - PRIVACY POLICY
Last Updated: [Nov 24, 2025]
This Privacy Policy explains how Honeybee Technology Ltd. (“Rayzo,” “we,” “us,” “our”) collects, uses, processes, shares, and protects your information when you use:
The Rayzo mobile application
The Rayzo website (www.rayzo.ai)
AI video generation tools
Any related services (collectively, the “Services”)
We are committed to respecting your privacy and protecting your personal information.
If you do not agree with this Privacy Policy, please do not use the Services.
WHO WE ARE
Rayzo is provided by:
Honeybee Technology Ltd. Address: 440 N. Wolfe Rd., Sunnyvale, CA 95130, USA Contact: legal@rayzo.ai
We act as the Data Controller for personal data processed through our Services, except where noted otherwise.
WHO CAN USE RAYZO (AGE REQUIREMENTS)
Rayzo is designed for users 12 years of age or older.
Because privacy laws differ by region:
2.1 United States
Users under 13 may not use the Services (COPPA).
2.2 European Union / United Kingdom
Users under the “digital consent age” (between 13–16, depending on the country) must have parental or guardian consent.
2.3 Global
Where required by law, minors may only use the Services with parental or guardian consent.
We do not knowingly collect personal information from users who do not meet these age requirements.
INFORMATION WE COLLECT
We collect the following categories of information to operate, maintain, and improve the Services.
3.1 Information You Provide to Us
A. Account Information
Email address
Username
Password (stored securely and encrypted)
App store identifiers
B. User Content You Upload
This includes (but is not limited to):
Photos
Images with faces
Product images
Brand logos
Text inputs
Prompts
Any other content uploaded to generate AI Outputs
Important: Rayzo does not use User Content to train Rayzo-owned AI models.
C. Communications
If you contact us, we may collect:
Your message
Support requests
Email address
Metadata associated with your communication
3.2 Information We Collect Automatically
A. Device and Usage Data
Device model
Operating system
IP address
App version
Device language and locale
Time zone
Log data
Interaction data (buttons clicked, features used)
B. Cookies and Tracking Technologies
We use:
Cookies
SDKs
Analytics tools
Crash reporting tools
for functionality, analytics, and security.
3.3 Information from Third Parties
We may receive:
Payment confirmations from app stores
Analytics data from service partners
Crash and performance reports
Authentication tokens
Device identifiers
HOW WE USE YOUR INFORMATION
We use your information to:
4.1 Provide and Improve the Services
Generate AI videos and Outputs
Process User Content
Maintain and improve app functionality
Ensure system performance and reliability
Transmit data to Third-Party AI providers
4.2 Safety, Security, and Abuse Prevention
Detect, prevent, and address violations of our Terms
Identify harmful or fraudulent activity
Ensure platform integrity
4.3 Customer Support
Respond to requests
Provide troubleshooting
Communicate updates
4.4 Legal and Compliance
Comply with applicable laws
Respond to legal requests
Enforce our Terms
We do not sell your personal information.
AI PROCESSING & THIRD-PARTY PROVIDERS
Rayzo uses third-party AI engines, compute partners, and model providers (“Third-Party Providers”) to process User Content and generate Outputs.
By using Rayzo, you acknowledge and agree:
Your User Content may be transmitted to Third-Party Providers solely to generate Outputs.
Rayzo requires Third-Party Providers to implement appropriate security measures.
Rayzo does not control the independent practices of these providers, including:
Data retention policies
Whether they use content for model improvement
Where they store or process content
Rayzo is not responsible for the privacy practices, security controls, or actions of Third-Party Providers.
If you do not agree to third-party AI processing, do not use the Services.
HOW WE DO NOT USE YOUR DATA
Rayzo does not:
Use your photos or videos to train Rayzo-owned models
Create long-term face embeddings or identity profiles
Store “digital humans” or persistent face models
Sell your data
Share your content for advertising
Use your content for marketing
All face processing is session-based and non-persistent.
HOW WE SHARE YOUR INFORMATION
We may share information with:
7.1 Third-Party AI Processors
To generate Outputs.
7.2 Service Providers
Such as:
Cloud hosting (e.g., AWS, GCP)
Analytics (e.g., Firebase, Amplitude)
Crash reporting (e.g., Sentry)
Payment and subscription infrastructure
7.3 Legal Authorities
Where required by law, subpoena, or court order.
7.4 Business Transfers
If Rayzo undergoes:
Merger
Acquisition
Sale of assets
your information may be transferred as permitted by law.
Rayzo does not share your data with advertisers.
DATA RETENTION
We retain:
Account Data: until you delete your account
User Content: briefly for processing; deleted when no longer necessary
Outputs: stored in your app account until you delete them
Transactional Data: as required for legal and accounting purposes
Log & Analytics Data: for service improvement and security
If you delete your account, we will delete your personal information except where retention is legally required.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in:
The United States
Countries where Rayzo or its Third-Party Providers operate
These locations may have data protection laws different from those in your country.
Where legally required, we implement safeguards such as:
Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Security controls with service providers
SECURITY
We maintain industry-standard security measures to protect your information, including:
Encryption in transit
Secure access control
Strict data access policies
Regular security evaluations
However, no system is completely secure, and we cannot guarantee absolute protection.
YOUR RIGHTS
Depending on where you live, you may have rights regarding your personal information, including:
11.1 Right to Access
Request access to the personal data we hold.
11.2 Right to Correction
Request correction of inaccurate information.
11.3 Right to Deletion
Request deletion of your personal data.
11.4 Right to Withdraw Consent
Where processing is based on consent.
11.5 Right to Data Portability
11.6 Right to Object or Restrict Processing
11.7 Right to Lodge Complaints
With your local data protection authority.
To submit a request, contact: 📩 legal@rayzo.ai
We may verify your identity before processing requests.
RIGHTS FOR CALIFORNIA RESIDENTS (CCPA/CPRA)
California users have additional rights, including:
Right to know what data is collected
Right to deletion
Right to correct inaccuracies
Right to opt out of “selling” or “sharing” data (Rayzo does neither)
Right to limit use of sensitive personal information
Rayzo does not sell or share personal information for cross-context behavioral advertising.
CHILDREN’S PRIVACY (COPPA, GDPR)
Rayzo is not intended for:
Children under 13 in the United States
Children under the regional digital consent age in the EU/UK without parental permission
We do not knowingly collect data from users who do not meet age requirements. Parents who believe their child has used Rayzo may contact legal@rayzo.ai to request deletion.
COOKIES AND ANALYTICS
We use cookies and analytics tools to:
Provide core functionality
Improve performance
Understand usage patterns
Troubleshoot errors
You may adjust cookie preferences in your device or browser settings.
THIRD-PARTY LINKS
Rayzo may contain links to third-party websites or services.
We are not responsible for:
Their privacy policies
Their data practices
Their content or security
Use any third-party service at your own discretion.
CHANGES TO THIS POLICY
We may update this Privacy Policy as needed.
The “Last Updated” date reflects the most recent revision.
Significant changes will be communicated through the app or website.
Continued use of Rayzo constitutes acceptance of the updated Policy.
CONTACT US
If you have questions or requests about this Privacy Policy, contact us:
📩 legal@rayzo.ai 🌐 www.rayzo.ai 🏢 Honeybee Technology Ltd. 440 N. Wolfe Rd., Sunnyvale, CA 95130, USA
Thank you for using Rayzo.
We’re committed to protecting your privacy while helping you create incredible AI video stories.